Production Archer 6.2P5 - Issue with CreateRecord API/webservice - Archer Community - 469544

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We have an issue with CreateRecord webservice.

The following was the input passed in the text field via API.

Actual Input in API: Test <NBIA> Fix 003

Text Display in View mode in Archer: Test Fix 003

Text Display in Edit mode in Archer: Test <NBIA> Fix 003</NBIA>

Expected output in Archer in both Edit and View modes: Test <NBIA> Fix 003

4 REPLIES 4

Azmathullah, have tried using CDATA in the API call?

<![CDATA[
     Test &lt;NBIA&gt; Fix 003
]]>‍‍‍‍‍‍

Advisory Consultant

Hi David. Thanks for your input. The following is the full request for create record webservice call.

The record text is now saved as : <![CDATA[Test <NBIA> Fix 004]]></NBIA>

<Records><Field id="34612" value="<![CDATA[Test <NBIA> Fix 004]]>"/><Field id="34613" value=""><Users><User id="32723" value=""/></Users></Field><Field id="36179" value="144715"></Field><Field id="34614" value=""><Users><User id="32723" value=""/></Users></Field><Field id="34615" value="<![CDATA[TEST<br />NBIA<FIX>done]]>"/><Field id="43411" value="8205848"></Field><Field id="43379" value="145133"></Field><Field id="34617" value="03-31-2020"/><Field id="34625" value="03-31-2020"/><Field id="34626" value="03-24-2020"/><Field id="34628" value="150104"></Field><Field id="34629" value="110785"><MultiValue value="110787"/></Field><Field id="34630" value="<![CDATA[NA]]>"/><Field id="34632" value="110803"><MultiValue value="110798"/></Field><Field id="34633" value="<![CDATA[Test NBIA Fix 002]]>"/><Field id="35364" value="113595"></Field><Field id="35365" value="<![CDATA[Test NBIA Fix 002]]>"/><Field id="34635" value="110807"><MultiValue value="110808"/></Field><Field id="34637" value="110814"></Field><Field id="34641" value="110820"></Field><Field id="34644" value="110826"></Field><Field id="34647" value="110828"></Field><Field id="34649" value="110832"><MultiValue value="110833"/></Field><Field id="34651" value="110836"></Field><Field id="34654" value="110839"></Field><Field id="41878" value="<![CDATA[None]]>"/><Field id="54958" value="150100"></Field><Field id="34655" value="<![CDATA[Test <NBIA> Fix 004]]>"/></Records>

Do you get an error if you do:

<Field id="34612" value="<![CDATA[Test &lt;NBIA&gt; Fix 004]]>"/>‍

Advisory Consultant

Yes, Hexadecimal value not allowed

Sever was unable to process the request.