Archer Community

Let's save you some scrolling. Here are some quick links to the content contained in this space. Training Portal Login Course Catalog, Course Descriptions, Schedules, and More Purchasing Training via Credit Card Training Credits (What they are and how to use them) Our Recommendations on the Timing of Training Pre-Training Checklist All about Certification Exams, Practice Exams, and Preparation All about On-Demand Subscriptions How Archer Training Labs work Private Classes / Team Building Workshops Developing Your Own Training   Payment, Cancelation, and Refund Policies Post-training resources of interest Contacting Archer Academy Archer Academy FAQs

If you find yourself needing to purchase of training using a credit card, kindly follow the steps shown below. Log into our learning portal following these instructions: https://www.archerirm.community/t5/student-resources/training-portal-login/ta-p/659995 Click the Store link at the top of the learning portal:  Find the course or exam of interest and add one to your shopping cart. Continue to add courses as needed, and then check out following the prompts offered to input your credit card information. If you need to purchase training on behalf of someone else (or multiple someones), once you add the item to your cart, you'll see a pop-up that looks like this, with an option to Click Here to purchase in bulk or on behalf of someone else: Click that link. You'll be taken to a page where you have the option to indicate the quantity of people you are buying for, as well as indicate if you already know who will be using the purchase or not: If you indicate you have the names of any of the students, you'll be offered fields to list their information:  If you don't list names for any or for all, upon completion of the order, you'll be provided with coupon codes for each item purchased, and you can then provide those codes to the student(s) of your choosing. Those individuals can then log in via their own accounts, add the items to their shopping cart, and use their coupon code to waive the payment required. **Important note: A current limitation of the system is that it will assume you want the same number of each item in your cart. If you want to purchase 2 of one item and 3 of another, kindly complete these purchases in separate transactions. If you have already made a purchase under your own account that you need transferred to someone else, please contact us as soon as you can. Assuming you have not already opened the training, it's easy enough for us to remove the training from your account and add it to someone else's profile.

Training Credits are a great option for organizations who choose to include Archer training for their teams but who may not quite know just yet how best to choose which training for which person. By including x-number of training credits in their purchase, they'll be able to lock in the price for those credits and will have a full 12 months* of time to decide how to use them. *Important to note - all training purchases expire 12 months from the date of sale. Definitely loop someone from Archer Academy into your training discussions to help narrow down your scope and ensure you purchase the right amount to cover your needs (but not so many that they'll go to waste.) When you're ready to make use of the training credits (example - your new Archer Admin has just been hired and you'd like to set that person up for success by having them take Archer Admin I): Reach out to us. Let us know the name & email of the student and the courses(s) of interest. For courses that offer the self-paced/on-demand delivery option as well as the virtual instructor-led version, let us know which version is preferred. If instructor-led is preferred, include the best session from the schedule here: https://www.archerirm.community/t5/course-catalog/archer-training-schedule/ta-p/670702  We will handle the registration(s) from our side and the system will send them a confirmation email for each course selected. We will then manually deduct the necessary credits from the organization's balance. Engaging us in this process helps to ensure that someone in the department down the hall from you doesn't sneak away and use up the credits that your group has specifically paid for. ;) Curious to know how to purchase credits, or want to get a start on budgeting? Each class requires x-number of credits. Those credit requirements are per-person, and can be seen in the right-most column on our list of all available training classes. Once you have an idea of the number of credits you'd like to purchase, contact your account rep and they'll help you out with the purchase side of things. Curious about the cost of credits?   Each credit = $1 USD. Except in specific regions of the world, where some fancy monetary calculations apply. Again, reach out to your account rep, and they'll walk you through it. What can credits be used for?   Absolutely anything in our catalog, except for the Archer On-Demand/Self-Paced training subscription. That subscription is the one thing that's purchasable only for a flat price. When we say Anything (subscription aside), that means you can use them for individual on-demand classes, individual seats in instructor-led classes, self-paced labs, and even certification exams. They really are kind of magical! How can you buy credits? Training credits do require you to work through your account manager, who can create a quote for you for the requested number of credits. Since training credits can be parsed out over 12 months across a group of students, it is not possible to purchase them through our website using a credit card. Our learning platform does allow you to purchase individual courses or exams with a credit card, but it doesn't allow you to do the same for training credits.

Hello! In order to take Archer training, we require you to create an account in our system. It's free to do so, and will take just a few minutes of your time. If you already have an Archer Community account (this site), your account is very easy to activate: Simply go to your Archer Cloud portal page (https://id.archerirm.cloud) and click the Archer Academy button. Your name and email address will be passed into our learning portal and an account will automatically be created for you. If you do not yet have an Archer Cloud account, the following screenshots will walk you through the process of creating a new account. Go to https://id.archerirm.cloud  Click the Sign up link.   Enter your email address, a password, and first/last name, then click Register. A verification email will be sent to the email address you entered. Check your inbox for the email from no-reply@archerirm.cloud. Click the Activate Account button in the email. You will be taken to the Archer Cloud Portal. Click the Archer Academy button.  Clicking this button is what will create your Archer Academy profile and enable us to assist you with registrations. You will then be taken into the Archer Academy learning portal and land right on your Dashboard. If you've been pro-actively enrolled in training prior to your cloud account being created, look for that training on your Dashboard. To find all training available use the icons at the top of the interface to go to the Store, where you will find courses available for purchase and/or registration. If your organization has purchased training credits, please contact us for assistance in registering for classes using those credits. IMPORTANT: Kindly note that unless we've individually communicated to you otherwise, your new account will not automatically be linked to any training. If you are looking to make use of training credits that were previously purchased, please contact us and we'll assist in registering you for classes of interest. When you contact us for help using your training credits, we will need the following: Email address Company name Course name (and if a live session is desired, the dates of that live session) If you have a Sales Order number or other information related to a purchase already made, kindly include that as well, so that we can ensure we map your registration to the correct order. If you run into any questions at all, please contact us. We look forward to helping make your Archer training experience amazing! All the best, Megan Olvera Archer Academy

Thank you so much for attending Archer training. Below you'll find helpful links, product documentation, and social sites that we hope will encourage you to continue your learning journey!   We Appreciate your Feedback! Popular Sites Documentation / Information A course survey following each class taken will be available for 14 days within your Archer Academy learning account.  We'd love to hear your thoughts and suggestions for improvement! --- Need to Download a Course Certificate? Log into our Archer Academy Portal and print it right from within your account. Archer Product Training  Archer Certification Program  Free Friday Tech Huddles (FFTHs)   Archer IRM LinkedIn Page Archer Platform Documentation  Archer Solution & Use Case Documentation  Archer Help - Full Help Content Archer Support  Archer Ideas  Archer Exchange  Need to purchase additional time for a lab that's still active? Additional Lab Time  Need help with registration, on-demand labs, or other Archer Academy operational questions? Click here to contact our team for help.