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Archer Questionnaire export

DeepikaRamasamy
Contributor

‎2022-02-18 11:21 AM

While we creating a report in the questionnaire and export the report, The question text of the question text field is not visible in the report. Kindly assist.

2 REPLIES 2

FeruzaAmanova
Contributor

‎2023-05-16 12:57 PM

We're also having a similar issue. Trying to export a report and instead of the actual questions, we only see the question ID. It would be helpful to also have the question displayed. Looking forward to see what others suggest. 

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ThomasBrown1
Promoter

Monday

@DeepikaRamasamy - We recently discovered a change in 6.13 when exporting a questionnaire to Excel that adds several line breaks before and after the question within the field.  The result in the Excel file when first exported appears to be an empty cell, but if you click within the cell you will see the extra spacing and question.

I don't know if this aligns to your exact issue but appears similar.  For reference, this does not appear within the current 'known issues' file for the platform and might need to be reported to Archer support for additional review.  We are still in the process of evaluating the entire scope of this recent change in our environment as it relates to exporting reports.

Best,

Thomas

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