SOAP API not able to connect to SAAS

[PremRajani]

Hi,

If using REST API, able to connect to SAAS API. But when I use SOAP API it doesn't connect. The reason I'm using SOAP API is availability of searchrecordsbyreport and bulk update. Do we have the same features in REST API, then can someone please share the latest documentation.

Thanks,

Prem

[PremRajani]

Hi David,

Attach is the response from debug mode and hope it helps. Not getting any information at all.

Thanks,

Prem

[DavidPetty · Accepted solution]

Sorry Perm, that doesn't help at all...

When you make a call to general.asmx, what is the SOAP body you are sending it?

It should look something like this:

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
     <soap:Body>
          <CreateUserSessionFromInstance xmlns="http://archer-tech.com/webservices/">
               <userName>string</userName>
               <instanceName>string</instanceName>
               <password>string</password>
          </CreateUserSessionFromInstance>
     </soap:Body>
</soap:Envelope>

[PremRajani]

Hi David,

Since it was within network on-prem, just calling the function as it is worked. But now moving to SAAS was causing the problem. Changed it to above format and works without any issues. Learning pros/cons as we move to SAAS

Thanks,

Prem