login API error

[Thotakuta6]

Hello 

I'm trying to make a api call to get session token but i'm seeing InvalidCredential error and below is request and error message.

This user is admin account able to access in web application.
Request: https://**rsa.com/platformapi/core/security/login
body:

{

"InstanceName":"4****",

"Username":"****",

"UserDomain":"",

"Password":"*****"

}

response:

 

{

            "Reason": "Validation",

            "Severity": 3,

            "MessageKey": "ValidationMessageTemplates:LoginNotValid",

            "Description": "ValidationMessageTemplates:InvalidCredential",

            "Location": -1,

            "ErroredValue": null,

            "Validator": "ArcherApi.Controllers.SecurityController, ArcherApi, Version=6.12.105.10047, Culture=neutral, PublicKeyToken=null",

            "XmlData": null,

            "ResourcedMessage": null

        }

please let me know if i'm missing anything 

Thank you.

Thotakura 

[ChristieannaBar]

we are experiencing a similar issue with an API call, and it did start occurring when we disabled the manual login, any ideas how to resolve outside of re-enabling the manual login?

[DavidPetty]

@ChristieannaBar there's no way to resolve it other than re-enabling manual login or using the Web Services API to generate the session token then use the REST APIs.

https://help.archerirm.cloud/platform_2024.03/en-us/content/platform/api_restapi/segmentsresources/authentication.htm?Highlight=API%20AND%20manual#:~:text=If%20Single%20Sign%2Don%20is%20enabled%2C%20you%20must%20select%20Allow%20manual%20bypass%20in%....