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RSA Archer Solutions & Use Cases Documentation Survey

KaylaONeill1
Archer Employee
Archer Employee

The purpose of this survey is to gather information regarding the RSA Archer Solutions & Use Cases documentation.

 

The RSA Archer Online Documentation can be found by clicking the question mark in the upper right-hand corner of your RSA Archer instance.

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Once you have accessed the RSA Archer Online Documentation, the Solutions & Use Cases documentation can be found under the Solutions & Use Cases dropdown.

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There are many different types of documentation for each use case. However, each use case contains at least the following sections:

  • Overview topic that provides a high-level understanding of the use case.
  • Design topic that describes the architectural design of the use case.
  • Installation instructions - installation task overview, package install steps, and post-install clean up - that help you install your use case from start to finish.  

 

For us to create a better user assistance experience, we’d like to gather some information around:

  • How the RSA Archer Solutions & Use Cases documentation is being used by our customers today?
  • What existing content is most useful for our customers?
  • Where can we improve to help our customers?

 

Please share your feedback through this survey: https://www.surveymonkey.com/r/W9ZFTJW

By gathering feedback from our customers, we hope to continue to improve the documentation for your needs.

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