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Hide chat bot

MikeBarnett
Collaborator III

Is it possible to hide the chat bot icon that appears in prod?

 

MikeBarnett_0-1712734791141.png

 

8 REPLIES 8

Yassin
Archer Employee
Archer Employee

@MikeBarnett You will just need to remove the default email address from your user profile.

MikeBarnett
Collaborator III

Is that possible? The email address is used to sign in to the community.

Yassin
Archer Employee
Archer Employee

You will remove it from your user profile when you log in to Archer, not from the community side.

MikeBarnett
Collaborator III

Ah, sorry, misunderstood. 

So if you don't want the bot, you won't get notifications. I'm sure clients will ask the question, they will not want to go without notifications.

@MikeBarnett just be warned doing so will prevent you from receiving any notifications from Archer.

 Advisory Consultant

you can remove the access role from your profile as well it should only be assigned to certain users not all 

MeladyeShively
Archer Employee
Archer Employee

Hello all - wanted to provide a bit of clarification on this thread.  The Archer Chatbot is exposed automatically to any user w/ a System Administrator role.  For all others, applying the appropriate Group/Role is required.  Yes, removing the email address from a profile will also prevent the Chatbot from appearing in the bottom left of the UI.

Regarding "announcements" - we will utilize the Outbound Messages functionality, enabling real-time/in-app. alerts for Administrators.  For example – upgrade reminders and status updates relative to a SaaS incident, etc.  If the Chatbot is not enabled, the messaging will also not be enabled.

Please check out this page as well as the Free Friday Tech. Huddle referenced here:  Introducing the Archer Chatbot! - Archer Community - 718143 (archerirm.community).

We are continuing to build out the functionality of the Chatbot and there is more to come!

Thank you, that's helpful & good to know.