a mail merge with in custom object error

[VargheseJacob]

Running a mail merge with a custom object with a code <div id="exportButton"></div>

getting error. Error log says "The user has insufficient permissions for this action."

User is a sysadmin!!

Successfully working with normal Export emerging with mailmerge!!!

Has anyone come along with it.

Another mailmerge it works for one admin, another RPF filed role but not for a different role. Except admin both has same access!!

[DavidPetty]

Varghese, can you post the complete custom object code?

[DavidPetty]

Thanks Athira

Try removing &layoutId=114 parameter (line 7) from the below function and see if that works.

function myLink(lTrackingID, lTemplateID, lLevelId){
     ShowExportReportCreationWindow(
          baseURL + '/GenericContent/ExportReportCreation.aspx?contentId=' +
          lTrackingID + '&levelId=' +
          lLevelId + '&exportSourceType=RecordView&exportType=Rtf&moduleName=' +
          moduleName.replace(' ','+') + '&templateId=' +
          lTemplateID + '&layoutId=114&et=0','Export'
     );
}‍‍‍‍‍‍‍‍‍

[AthiraSankethat]

Thanks and will try that

[ravibaburali]

I am also facing the same issue, i don't have layout id . Can you please advice if this is fixed for you.

[AthiraSankethat]

HI Ravi,

We had issue with the level ID in the custom code. Changing it resolved the issue.