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a mail merge with in custom object error

VargheseJacob
Advocate

Running a mail merge with a custom object with a code <div id="exportButton"></div>

 

getting error. Error log says "The user has insufficient permissions for this action."

 

User is a sysadmin!!

Successfully working with normal Export emerging with mailmerge!!!

 

Has anyone come along with it.

 

Another mailmerge it works for one admin, another RPF filed role but not for a different role. Except admin both has same access!!

5 REPLIES 5

DavidPetty
Archer Employee
Archer Employee

Varghese, can you post the complete custom object code?

 Advisory Consultant

Thanks Athira

 

Try removing &layoutId=114 parameter (line 7) from the below function and see if that works.

function myLink(lTrackingID, lTemplateID, lLevelId){
ShowExportReportCreationWindow(
baseURL + '/GenericContent/ExportReportCreation.aspx?contentId=' +
lTrackingID + '&levelId=' +
lLevelId + '&exportSourceType=RecordView&exportType=Rtf&moduleName=' +
moduleName.replace(' ','+') + '&templateId=' +
lTemplateID + '&layoutId=114&et=0','Export'
);
}

 Advisory Consultant

Thanks and will try that

ravibaburali
Contributor II

I am also facing the same issue, i don't have layout id . Can you please advice if this is fixed for you.

HI Ravi,

 

We had issue with the level ID in the custom code. Changing it resolved the issue.