How to import data into a values-list value that allows description?

[Anonymous]

Hello everyone,

I am trying to make a data import into a values-list value that allows to insert a description of the value, as the following example:

values-list field: "XXX"

     value1: "network share"

     value2: "printer"

     value3: "other: XYZ-Company@domain.com"

In this case I would be trying to insert the value XYZ-Company@domain.com into the description of the value3 "other". The problem is that the way I am configuring the .csv file (the cell in the file contains: "other - XYZ-Company@domain.com" I also have tried "other: XYZ-Company@domain.com"), the value appears like and iddented subsection into the value other.

Does anyone know what am I doing wrong?

Thank you,

Kind regards.

[NeilJordan]

I’ve had the same trouble lately. Basically you need to separate out the value and the other text to different fields. So in your example below, assuming you are trying to set all 3 values in the one record you would need a column entitled “XXX” and a column entitled “XXX: Other Text”. The values of each of these for your record would be “network share;printer;other” and “XYZ-Company@domain.com<mailto:XYZ-Company@domain.com>" respectively.

[Anonymous]

Thank you very much Neil. It worked.

I didn't noticed that there was a field inside the Data Import feature that allows you to map the description for the value.

[Anonymous]

I just noticed that in Archer v6, the field name for the other text value should be named "XXX Other Text" (and not "XXX: Other Text" with the semicolon).