on 2022-02-0205:41 PM - edited on 2022-07-2702:08 PM by ChristineTran
Cognitive View monitors all customer and employee interactions to help firms meet compliance, reduce conduct risk, and improve customer experience. By automating controls at the first line of risk function, Cognitive View aims to help organizations manage people-related risk better.
Cognitive View has been recognized as RegTech100 globally, AIFintech 100, the best vendor solution for Managing Conduct Risk at the RegTech Insight APAC Awards 2021, and selected as a 2021 IBM Beacon Award Finalist.
The Cognitive View Integration enables organizations to:
Meet regulatory compliance requirements and reduce conduct risk
Risk-based supervision for voice, video, and text channels
Support vulnerable customers and improve customer experience
Support remote working model to prevent workplace misconduct
All channel integrated surveillance with incident & breach management
The Cognitive View Integration is an offering provided through the Archer Exchange to enhance your existing Archer implementation. To learn more about the Archer Exchange, please visit the Archer Exchange on the Archer Community.
For Additional Support
For technical support questions, please contact firstname.lastname@example.org. To engage an Archer technical support team member with questions regarding this integration, please open a support case.