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Archer Employee
Archer Employee


Cognitive View monitors all customer and employee interactions to help firms meet compliance, reduce conduct risk, and improve customer experience. By automating controls at the first line of risk function, Cognitive View aims to help organizations manage people-related risk better.

Cognitive View has been recognized as RegTech100 globally, AIFintech 100, the best vendor solution for Managing Conduct Risk at the RegTech Insight APAC Awards 2021, and selected as a 2021 IBM Beacon Award Finalist.

Key Features

The Cognitive View Integration enables organizations to:

  • Meet regulatory compliance requirements and reduce conduct risk
  • Risk-based supervision for voice, video, and text channels
  • Support vulnerable customers and improve customer experience
  • Support remote working model to prevent workplace misconduct
  • All channel integrated surveillance with incident & breach management

Solution and Platform Information

Archer On-Demand Application (ODA) Licenses

  • This offering does NOT require any Archer On-Demand Application (ODA) licenses. 
  • Additional licensing fees will also apply. To learn more, please contact

For More Information

To learn more about the Cognitive View Integration:

The Cognitive View Integration is an offering provided through the Archer Exchange to enhance your existing Archer implementation. To learn more about the Archer Exchange, please visit the Archer Exchange on the Archer Community. 

For Additional Support

For technical support questions, please contact To engage an Archer technical support team member with questions regarding this integration, please open a support case.


Cognitive View Platform Screenshot 1.png

Cognitive View Incident Register

Cognitive View Platform Screenshot 2.png

Cognitive View Policy Register

Cognitive View Platform Screenshot 5.png

Cognitive View Workforce Monitoring Analytics

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Version history
Last update:
‎2022-07-27 02:08 PM
Updated by: