Archer Community

 

 

The Archer Release 6.12 completes the "Documentation in the Cloud" journey that began in Archer Release 6.10. The Help available from the Archer Platform navigation now takes you directly into the Archer Cloud Help.  (The "mini-Help" introduced in Archer Release 6.10, as the start of our journey, is no longer available in Release 6.12.) In Archer Release 6.12, the Archer Help Center provides Help topics for all the Archer products including the Archer Platform, Archer Solutions & Use Cases, Archer Insight, Archer Engage, and Archer Mobile. Documentation previously available in a PDF format on the Archer Community such as the Security Configuration Guide, Installation and Upgrade Guide, Platform Planning Guide, and more, are available in the Archer Help Center. HTML-formatted Help files that can be downloaded as .zip files will continue to be posted on the Archer Community. End users can select to view the Help topics in the supported language of their choice using the language selector available in each Help site. The Archer Release 6.12 Help sites are available at the following links: Archer Help Center Archer Help Center https://help.archerirm.cloud/archer_suite_help/Default.htm  Archer Platform Help Archer Platform Help 6.12 https://help.archerirm.cloud/platform_612/Archer_Online_Documentation.htm  Archer 6.12 Platform Security Configuration Help https://help.archerirm.cloud/platform_612/en-us/content/platform/accesscontrol/ac_secure_deployment_usage_settings.htm  Archer 6.12 Platform Installation and Upgrade Help https://help.archerirm.cloud/platform_612/en-us/content/platforminstall/ig_intro_to_platform_install.htm  Archer 6.12 Platform Planning Help https://help.archerirm.cloud/platform_612/en-us/content/platformsizing/pt_intro_to_planning.htm  Archer Control Panel Help 6.12 https://help.archerirm.cloud/controlpanel_612/ControlPanel.htm  Archer Solutions Help Archer Enterprise & Operational Risk Management  Archer Key Indicator Management 6.12 https://help.archerirm.cloud/entoprisk_keyind_612/Default.htm   Archer Operational Resilience Archer  Operational Scenario Analysis 6.12 https://help.archerirm.cloud/opres_opscen_612/Default.htm  Archer Public Sector  (English only) Archer  Plan of Action & Milestones (POA&M) 6.11  https://help.archerirm.cloud/pubsec_planactionmile_611/Default.htm  Archer  Assessment & Authorization 6.11  https://help.archerirm.cloud/pubsec_assessauth_611/Default.htm  Archer  Continuous Monitoring 6.11  https://help.archerirm.cloud/pubsec_conmonitor_611/Default.htm  Archer Third Party Governance Archer  Third Party Governance 6.12  https://help.archerirm.cloud/thirdpty_governance_612/Default.htm  Archer Engage Help (English only) Archer Engage https://help.archerirm.cloud/engage/Engage.htm  Archer Insight Help (English only)  Archer Insight Risk Quantification 6.10  https://help.archerirm.cloud/insight_610/Default.htm  Archer Mobile Help (English only) Archer IRM Mobile 1.4 https://help.archerirm.cloud/mobile_14/Default.htm   

We have had many requests to share our slides that provide an overview of each release. This presentation presents all new and updated features provided in  Archer Release 6.12  in one slide.

Archer Qualified and Supported Environments apply to releases of the Archer Suite . Due to the fast-growing nature of technology, it is important to understand the limitations that older versions of software can have on the  Archer Platform . Impacts range from loss of feature functionality to performance degradation to the inability for Archer to utilize the latest technology due to compatibility issues. This is a list of the technologies in various stages of support with the Archer platform. A technology that is not listed can be assumed as Unsupported. Archer version:   Qualified and Supported Environments Archer 6.12 The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2022 2019 2016 2012 R2 Qualified Qualified Extended Support Unsupported Database Microsoft SQL Server Note:  Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 on Linux (Ubuntu) 2019 2017 on Linux (Ubuntu) 2017 2016 Qualified Qualified Qualified Qualified Unsupported Web Server Microsoft IIS 10 8.5 Qualified Unsupported Browsers Microsoft IE Note:  Only 100% magnification is supported. 11 Extended support Browsers Microsoft Edge 104 97 96 92 89 86 84 80 (Chromium Edition) 44 42 Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 103/102.1 ESR 97/91.6 93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Chrome 104 98 96 92 89 86 84 80 Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Safari 15 13 12 Qualified Unsupported Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous iOS 15 14 13 12 11 Qualified Qualified Unsupported Unsupported Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2021 2019 2016 Office 365 Qualified Qualified Unsupported Qualified   ScaleOut StateServer 5.11.1.374 5.10.1.355 Qualified Qualified   Redis 7.0 6.0 Qualified Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Unsupported Unsupported 2   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. Qualified and Supported Environments Archer 6.11   The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2022 2019 2016   Qualified Qualified Extended Support   Database Microsoft SQL Server Note:  Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 Qualified Qualified Qualified   Web Server Microsoft IIS 10   Qualified   Browsers Microsoft IE Note:  Only 100% magnification is supported. 11 Extended support Browsers Microsoft Edge 97 96 92 89 86 84 80 (Chromium Edition) 44 42 Qualified Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 97/91.6 93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Chrome 98 96 92 89 86 84 80 Qualified Qualified Qualified Unsupported Unsupported Unsupported Unsupported   Safari 15 13 12 Qualified Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous iOS 15 14 13   12 11 Qualified Qualified Extended Support Unsupported Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2021 2019 2016 Office 365 Qualified Qualified Unsupported Qualified   ScaleOut StateServer 5.10.1.355 Qualified   Redis 6.0 Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Unsupported Unsupported 2   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.   Qualified and Supported Environments Archer 6.10 The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016   Qualified Qualified   Database Microsoft SQL Server 1 Note:  Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Unsupported Web Server Microsoft IIS 10   Qualified   Browsers Microsoft IE Note:  Only 100% magnification is supported. 11 Extended support Browsers Microsoft Edge 96 92 89 86 84 80 (Chromium Edition) 44 42 Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Chrome 96 92 89 86 84 80 Qualified Qualified Unsupported Unsupported Unsupported Unsupported   Safari 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous iOS 15 14 13   12 11 Qualified Qualified Extended Support Unsupported Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Unsupported Qualified   ScaleOut StateServer 5.10.1.355 Qualified   Redis 6.0 Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Qualified Extended support 1  Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time. 2   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 3  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Qualified and Supported Environments Archer 6.9 SP3 The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016   Qualified Qualified   Database Microsoft SQL Server. 1 Note:  Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Unsupported Web Server Microsoft IIS 10   Qualified   Browsers Microsoft IE Note:  Only 100% magnification is supported. 11 Extended support Browsers Microsoft Edge 92 89 86 84 80 (Chromium Edition) 44 42 Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported   Chrome 92 89 86 84 80 Qualified Unsupported Unsupported Unsupported Unsupported   Safari 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous iOS 14 13   12 11 Qualified Extended Support Unsupported Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Unsupported Qualified   ScaleOut StateServer 5.10.1.355 Qualified   Redis 6.0 Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Qualified Extended support 1  Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time. 2   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 3  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Qualified and Supported Environments Archer 6.9 SP2 The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016   Qualified Qualified   Database Microsoft SQL Server Note:  Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Unsupported Web Server Microsoft IIS 10   Qualified   Browsers Microsoft IE Note:  Only 100% magnification is supported. 11 Qualified Browsers Microsoft Edge 2 89 86 84 80 (Chromium Edition) 44 42 Qualified Unsupported Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 2 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Unsupported Unsupported Unsupported Unsupported Unsupported   Chrome 2 89 86 84 80 Qualified Unsupported Unsupported Unsupported   Safari 2 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 2 14 13   12 11 Qualified Extended Support Unsupported Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Unsupported Qualified   ScaleOut StateServer 5.10.1.355 Qualified   Redis 6.0 Qualified   Virtualization 3 VMWare Qualified   Elasticsearch 4 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Qualified 1  Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time. 2   These browsers do not support   Archer   Administrator pages that require Silverlight. 3   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 4  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Qualified and Supported Environments Archer 6.9 SP1   The following table indicates the level of support of various  Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016 2012 R2 Qualified Qualified Extended Support Database Microsoft SQL Server 1 Note:   Both Standard and Enterprise editions are qualified unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Extended Support Web Server Microsoft IIS 10 8.5 Qualified Extended Support Browsers Microsoft IE Note:   Only 100% magnification is supported. 11 Qualified Browsers Microsoft Edge 2 86 84 80 (Chromium Edition) 44 42 Qualified Unsupported Unsupported Unsupported Unsupported   Mozilla Firefox 2 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR Qualified Unsupported Unsupported Unsupported Unsupported   Chrome 2 86 84 80 Qualified Unsupported Unsupported   Safari 2 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 2 14 13 12 11 Qualified Qualified Unsupported Extended Support   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Extended Support Qualified   ScaleOut StateServer 5.6.3.318 Qualified   Redis 5.0.3 Qualified   Virtualization 3 VMWare Qualified   Elasticsearch 4 6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later) Qualified 1  Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time. 2   These browsers do not support   Archer   Administrator pages that require Silverlight. 3   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 4  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional). Return to the listing Qualified and Supported Environments Archer 6.9 The following table indicates the level of support of various   Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016 2012 R2 Qualified Qualified Extended Support Database Microsoft SQL Server 1 Note:   Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Extended Support Web Server Microsoft IIS 10 8.5 Qualified Extended Support Browsers Microsoft IE Note:   Only 100% magnification is supported. 11 Qualified Browsers Microsoft Edge 2 84 80 (Chromium Edition) 44 42 Qualified Unsupported Unsupported Unsupported   Mozilla Firefox 2 78 / 78.02 ESR 74 / 68.6 (ESR) 69 60.9 (ESR) Qualified Unsupported Unsupported Unsupported   Chrome 2 84 80 Qualified Unsupported   Safari 2 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 2 13 12 11 Qualified Qualified Extended Support   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Extended Support Qualified   ScaleOut StateServer 5.6.3.318 Qualified   Redis 5.0.3 Qualified   Virtualization 3 VMWare Qualified   Elasticsearch 4 6.8.3 Qualified 1  Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time. 2   These browsers do not support  Archer   Administrator pages that require Silverlight. 3   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported. 4  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional). Return to the listing Qualified and Supported Environments Archer 6.8 The following table indicates the level of support of various  A rcher   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016 2012 R2 Qualified Qualified Extended Support Database Microsoft SQL Server Note:   Both Standard and Enterprise editions are qualified, unless otherwise noted. 2019 2017 on Linux (Ubuntu) 2017 2016  ( Service Pack 1 or higher) Qualified Qualified Qualified Extended Support Web Server Microsoft IIS 10 8.5 Qualified Extended Support Browsers Microsoft IE Note:   Only 100% magnification is supported. 11 Qualified Browsers Microsoft Edge 1 80 (Chromium Edition) 44 42 Qualified Qualified Extended Support   Mozilla Firefox 1 74 68.6 (ESR) 69 60.9 (ESR) Qualified Qualified Unsupported Unsupported   Chrome 1 80 76 Qualified Unsupported   Safari 1 13 12 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 1 13 12 11 Qualified Qualified Extended Support   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 Qualified Extended Support Qualified   ScaleOut StateServer 5.6.3.318 Qualified   Redis 5.0.3 Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 Qualified 1   These browsers do not support  Archer   Administrator pages that require Silverlight. 2   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported. 3  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Return to the listing Qualified and Supported Environments Archer 6.7 The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2019 2016 2012 R2 Qualified Qualified Extended Support Database Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted. 2017 on Linux (Ubuntu) 2017 2016  (S ervice Pack 1 or higher) Qualified Qualified Qualified Web Server Microsoft IIS 10 8.5 8 Qualified Extended Support Unsupported Browsers Microsoft IE Note: Only 100% magnification is supported. 11 Qualified Browsers Microsoft Edge 1 42 Qualified   Mozilla Firefox 1 69 60.9 (ESR) 60.5 (ESR) 65 64 Qualified Qualified Unsupported Unsupported Unsupported   Chrome 1 76 73 71 Qualified Unsupported Unsupported   Safari 1 12 Qualified Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 1 12 11 10 Qualified Qualified Unsupported   Offline Access Windows 10 Qualified   .NET Framework 4.8 4.7.2 Qualified Qualified   Microsoft Office 2019 2016 Office 365 2013 2010 Qualified Qualified Qualified Unsupported Unsupported   ScaleOut StateServer 5.6.3.318 Qualified   Redis 5.0.3 Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.8.3 6.6.1 Qualified Unsupported 1 These browsers do not support Archer Administrator pages that require Silverlight. 2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported. 3  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Return to the listing Qualified and Supported Environments 6.6 The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers Windows 2016 2012 R2 2012 Qualified Qualified Unsupported Database Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted. 2017 on Linux (Ubuntu) 2017 2016 (S ervice Pack 1 or higher) 2014 2012 Qualified Qualified Qualified Unsupported Unsupported Web Server Microsoft IIS 10 8.5 8 Qualified Qualified Unsupported Browsers Microsoft IE Note: Only 100% magnification is supported. Edge 1 11 10 Qualified Qualified Unsupported   Mozilla Firefox 1 65 65 (ESR) 64 62 60.5 (ESR) 60 Qualified Qualified Qualified Unsupported Unsupported Unsupported   Chrome 1 73 71 69 Qualified Qualified Unsupported   Safari 1 12 11 10 Qualified Unsupported Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 1 10 11 12 Extended Support Qualified Qualified   Offline Access Windows 10 Windows 7 Qualified Unsupported   .NET Framework 4.7.2 4.6.2 4.6.1 Qualified Unsupported Unsupported   Microsoft Office 2019 2016 Office 365 2013 2010 Qualified Qualified Qualified Extended Support Extended Support   ScaleOut StateServer 5.6.3.318 Qualified   Redis 5.0.3 Note: SSL with clusters is only qualified on Redis Enterprise. Qualified   Virtualization 2 VMWare Qualified   Elasticsearch 3 6.6.1 Qualified 1 These browsers do not support  Archer Administrator pages that require Silverlight. 2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 3  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).   Qualified and Supported Environments 6.5 The following table indicates the level of support of various   Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers  Windows  2016 2012 R2 Qualified Qualified Database Microsoft SQL Server 2017  2016 SP1 5 2016 6 2014 Qualified Qualified Unsupported Unsupported Web Server Microsoft IIS 10 8.5 Qualified Qualified Browsers Microsoft IE Note:   Only 100% magnification is supported. Edge 1 11 Qualified Qualified   Mozilla Firefox 1 62 60 (ESR) 60 52 (ESR) Qualified Qualified Unsupported Unsupported   Chrome 1 69 67 Qualified Unsupported   Safari 1 11 10 Qualified Unsupported Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 1 10 - 11 Qualified   Offline Access Windows 10 Windows 7 Qualified Unsupported   .NET Framework 4.6.2 4.6.1 Qualified Qualified   Microsoft Office 2013 2010 Qualified Qualified   JRE (64-bit) 2 8 Qualified   Virtualization 3 VMWare Qualified   Elasticsearch 4  6.2.4 Other Versions Qualified Unsupported 1   These browsers do not support   Archer   Administrator pages that require Silverlight. 2  RSA does not certify individual patches of Java Runtime Environment (JRE) 8 (64-bit). 3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 4  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional). 5 Microsoft SQL Server 2016 with Service Pack 1 or higher is qualified. 6 Microsoft SQL Server 2016 Enterprise Edition is qualified.   Qualified and Supported Environments 6.4 The following table indicates the level of support of various   Archer   server systems, databases, browsers, and other third-party platform versions. Environment Platform Version Support Category Servers  Windows  2016 2012 R2 2012 Qualified Qualified Unsupported Database Microsoft SQL Server 2016 2014 2012 Qualified Qualified Unsupported Web Server Microsoft IIS 10 8.5 8 Qualified Qualified Unsupported Browsers Microsoft IE Note:   Only 100% magnification is supported. Edge 1 11 Qualified Qualified   Mozilla Firefox 52 (ESR)1 581 55 Qualified Qualified Unsupported   Chrome 1 N/A Future 5   Safari 1 10 - 11 Qualified Cloud Amazon Web Services Windows VM Qualified   Microsoft Azure Windows VM Qualified Miscellaneous Silverlight 5.1 Qualified   iOS 1 10 - 11 Qualified   Offline Access Windows 10 Windows 7 Qualified Extended Support   .NET Framework 4.6.2 4.6.1 Qualified Qualified   Microsoft Office 2013 2010 Qualified Qualified   JRE (64-bit) 2 8 Qualified   Virtualization 3 VMWare Qualified   Elasticsearch 4   6.2.4 Other Versions Qualified Unsupported 1   These browsers do not support   Archer   Administrator pages that require Silverlight. 2  RSA does not certify individual patches of Java Runtime Environment (JRE) 8 (64-bit). 3   Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported. 4  Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional). 5  Chrome is classified as a Future due to the accelerated rate at which Google releases versions.     Return to the listing Support Categories The following table defines the different categories that indicate the level of support of various RSA Archer server systems, databases, browsers, and other third-party platform versions. Category Description Qualified Platform versions listed as Qualified have been extensively tested in the Archer lab environment. Archer expects the Platform to operate and perform within normal parameters in these environments for most users, unless otherwise noted in the   Archer Release Notes. Extended Support Platform versions listed as Extended Support are not tested in any way by Archer before release, but are still considered viable Platforms. Most of the Platform features have been validated in previous releases on those these versions and are considered stable, unless otherwise noted in the A rcher Release Notes. The Platform should function reasonably well, but certain functional areas might not be fully compatible with newer technologies. Note: Issues logged against Extended Support environments are triaged. Archer makes every effort to resolve these issues. If the issue is a result of legacy technology, customers might need to upgrade their environment to the newer releases. Unsupported Platform versions listed as Unsupported are not tested in any way by Archer before release. Archer makes no assumptions surrounding the behavior of the Platform on these versions, and might not provide support to customers who are still running on legacy systems. Customers that require support in these situations might be charged for the service. Future Platform versions listed as Future provide insight into Archer plans for supporting upcoming vendor releases. Archer does not provide actual Platform release numbers for these releases due to changing vendor schedules.