Archer Products and Services
Sub-Processors
Archer may contract with other companies to provide certain services on its behalf. Sub-processors that may process Customer Content (as defined in the Terms of Service) are itemized below. Archer affiliates may also process Customer Content. As agreed in the Data Processing Addendum, Archer has adequate data transfer mechanisms in place with each sub-processor. The lists below do not apply to pre-release versions.
Offering | Sub-Processor | Location | Nature of Processing |
Archer Suite Hosted | | US Service Offering: | |
| Amazon Web Services | US-WEST-2 (OR)
US-EAST-1 (Northern VA) | US primary and secondary (DR) region |
| | | EMEA Service Offering: | |
| | Amazon Web Services | EU-WEST-1 (Ireland)
EU CENTRAL-1 (Frankfurt) | EMEA primary and secondary (DR) region |
| Archer Suite SaaS | | US Service Offering: | |
| | Amazon Web Services | US-WEST-2 (OR)
US-EAST-1 (Northern VA) | US primary and secondary (DR) region |
| | Workato, Inc. | US-EAST-1 (Northern VA) | Provision of Archer Connect functionality
within Archer SaaS |
| | | APJ Service Offering: | |
| | Amazon Web Services | AP-SOUTHEAST-2 (Sydney) | APJ primary and secondary (DR) region |
| | | EMEA Service Offering: | |
| | Amazon Web Services | EU-WEST-1 (Ireland)
EU-CENTRAL-1 (Frankfurt) | EMEA primary and secondary (DR) region |
| | Workato, Inc. | EU-CENTRAL-1 (Frankfurt) | Provision of Archer Connect functionality
within Archer SaaS |
| Archer Engage for Vendors | | US Service Offering: | |
| | Amazon Web Services | US-WEST-2 (OR)
US-EAST-1 (Northern VA) | US primary and secondary (DR) region |
Archer Engage
for Business
Users | | US Service Offering: | |
| | Amazon Web Services | US-WEST-2 (OR)
US-EAST-1 (Northern VA) | US primary and secondary (DR) region |
| | | APJ Service Offering: | |
| | Amazon Web Services | AP-SOUTHEAST-2 (Sydney) | APJ primary and secondary (DR) region |
| | | EMEA Service Offering: | |
| | Amazon Web Services | EU-WEST-1 (Ireland)
EU-CENTRAL-1 (Frankfurt) | EMEA primary and secondary (DR) region |
Archer Insight | | US Service Offering: | |
| | Amazon Web Services | US-WEST-2 (OR)
US-EAST-1 (Northern VA) | US primary and secondary (DR) region |
| | Workato, Inc. | US-EAST-1 (Northern VA) | Provision of Archer Connect functionality
within Archer Insight |
| | | EMEA Service Offering | |
| | Amazon Web Services | EU-WEST-1 (Ireland)
EU-CENTRAL-1 (Frankfurt) | EMEA primary and secondary (DR) region |
| | Workato, Inc. | EU-CENTRAL-1 (Frankfurt) | Provision of Archer Connect functionality
within Archer Insight |
Educational Services | Skytap, Saba, Credly | United States* | Provisioning training including virtual training labs; training content and surveys; certifications or completion. |
Customer Support /
Maintenance Services | RSA Security Australia Pty. Ltd. | Australia | Provision of Customer Support |
RSA Security Canada ULC | Canada | | |
RSA Security Egypt Limited | Egypt | | |
RSA Security Applications
India Private Limited | India | | |
RSA Philippines | Philippines | | |
RSA Security Solutions
(Singapore) Pte. Ltd. | Singapore | | |
RSA Security UK Ltd | United Kingdom | | |
RSA Security LLC | USA | | |
* The country listed is the sub-processor’s primary location. Archer purchases the sub-processor’s standard offering and thus the sub-processor controls the country in which data is stored.
