Archer® Issues Management lays the foundation for your IRM program to manage issues generated by multiple groups, such as audit, risk and compliance. The use case includes the Business Hierarchy to establish the corporate structure and accountability, and workflow and reporting to manage findings, remediation plans and exceptions.
With Archer Issues Management, you can create a coordinated and consolidated view into known issues. An organized, managed process to escalate issues provides visibility into ownership through your established chains of command. Workflow for proper sign-off and approval of issues, remediation plans, and exceptions ensures identified issues are well managed. As a result, your organization will realize quicker resolution to emerging issues, creating a more secure and resilient environment while reducing costs.
Consolidated issues management process
Consolidated and coordinated lists of remediation plans and findings from risk, compliance, audits and other assessments
Managed exceptions with appropriate risk sign-off/acceptance
With Archer Issues Management, you will see:
Reduced time to resolution on audit, risk and compliance issues
Improved staffing management for remediating issues
Reduction of overtime/reactive overload for business operations and IT responding to issues
To learn more about how Archer products, services, and solutions can help solve your business and IT challenges, contact your local representative or authorized reseller—or visit us at www.archerirm.com. If you are an existing Archer customer and have questions or require additional information about licensing, please visit the Archer Community for technical support.