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MeganOlvera
Archer Employee
Archer Employee

To Register:

Overview
This complimentary course provides guidance in reading and interpreting Archer Log files, including tips and tricks for troubleshooting the errors recorded. Additionally, the course provides a review of Archer Services and troubleshooting via the Event Viewer, Job Engine & Task Managers, and other supporting tools. Finally, we cover how to utilize the System Reports found within the Archer UI to include UI logs for troubleshooting purposes. 

Note: While the nature of on-premises installations of Archer lend themselves to allowing greater access to log files and infrastructure-based troubleshooting, this course also covers SaaS-specific topics as well.

Audience
Archer Administrators 

Delivery Type
On-Demand Learning

Duration
2 hours

Prerequisite Knowledge / Skills
Students should have completed the following courses prior to taking this training:

Course Objectives
Upon successful completion of this course, participants should be able to:

  • Read and interpret log files generated by Archer
  • Troubleshoot issues more efficiently

Course Outline

  • Unit 1: Archer Services and Log Files
    • Archer Services overview
    • Archer Log Files
    • System Reports
    • Logs available via the Archer UI
  • Unit 2: Supporting Logs and Tools
    • Job Engine Manager
    • SQL Server Profiler
    • Event Viewer
    • Task Manager
  •  
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Version history
Last update:
‎2023-02-08 10:19 AM
Updated by:
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