Customers & Partners: Go tohttps://id.archerirm.cloud and log in. Employees: Visit your OneLogin page. All parties: Click theArcher Academybutton to access our portal and search the Store for training of interest.
Overview This complimentary course provides guidance in reading and interpreting Archer Log files, including tips and tricks for troubleshooting the errors recorded. Additionally, the course provides a review of Archer Services and troubleshooting via the Event Viewer, Job Engine & Task Managers, and other supporting tools. Finally, we cover how to utilize the System Reports found within the Archer UI to include UI logs for troubleshooting purposes.
Note: While the nature of on-premises installations of Archer lend themselves to allowing greater access to log files and infrastructure-based troubleshooting, this course also covers SaaS-specific topics as well.
Audience Archer Administrators
Delivery Type On-Demand Learning
Duration 2 hours
Prerequisite Knowledge / Skills Students should have completed the following courses prior to taking this training: