Improving Engage as a product is one of the top priority for us, be it with the functionality, improving user experience or delivering a performant system. With this intent, we recently identified an opportunity where we could do some technical enhancements in publish process which leads to better performing connected Archer system, especially in SaaS environment.
With this change, the status displayed on the custom object after click of publish might not be accurate and in sync with portal status.
Before our update, the custom object label(Publish button) was getting updated to publish successful if the validations from the Engage Agent is completed. Now, with our latest update, we have implemented the custom object label to wait for the entire publish process to be completed and updation of portal status. The custom object code text will get updated based on the portal status.
We have made changes in the custom object code to achieve the above mentioned behaviour. These changes are coming with Engage Agent 3.0.0. For customers who are upgrading to Engage Agent 3.0.0, we request you to take the actions mentioned below:
For New Customers:
Customer can copy the content available in "Engage-Publish Assessment-Custom_Object_Code.txt" available on community and substitute the values in the fields. All the steps on configuration is available in Engage help.
For Existing Customers:
1. Update the custom object code starting from the <style> tag with the code starting from <style> tag available in "Engage-Publish Assessment-Custom_Object_Code.txt" in community
2. Update the instanceName as per your setup in the following line of the custom object code
let instanceName ="Archer"
After following the above mentioned steps, the custom object label will be "Publish in Progress" once publish is clicked. The custom object label gets automatically updated to publish successful or publish failed based on the portal status.
