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ScottHagemeyer
Archer Employee
Archer Employee

Admin Dashboard Install Package and FAQ

 

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What's New?

The 6.4+ release of the Admin Dashboard contains a single defect fix to address a scenario where the utilization calculated fields can reach an ERROR state due to dividing by zero when the instance does not license any On-Demand Applications.

What is it?

The Admin Dashboard was a new feature in the 6.3 release that provided the ability for Archer Administrators to gain insight into the usage, utilization, growth, and activity of their Archer installation.

 

Who gets it?

All customers of RSA Archer who have a valid license key will receive the Admin Dashboard at no additional cost. 

 

How do I get it?

The basic features of the Admin Dashboard are scripted into the platform for both new and upgrade installs by the platform installer. To enable all of the features and functionality of the Admin Dashboard, it is required that you map and install the attached package after completing the platform installation.

 

How do I access it?

The Admin Dashboard is available only to the sysadmin user account and members of the new Access Group "System: Admin Dashboard" which auto-assigns an Access Role of the same name. If you are logged in as the sysadmin user, or a user account that's been put into the aforementioned group, you should see the "Admin Dashboard" workspace in the Mega Menu. Depending on your environment configuration, you may need to use the "Show All" link to find it and/or reorder your display so it always shows.

 

How does it work?

The Archer Control Panel (ACP) contains two new settings in which to define the Run Frequency and Retention Period of the Admin Dashboard. A new system job runs on the designated Run Frequency to capture and populate the metrics into the Application, and then cleanup records that have aged beyond the Retention Period. On the job's fist execution, it will pre-populated 8 days' worth of data at an hourly interval.

 

How do I interpret the data?

The field description of each metric field contains information on what the metric is/means. Some metrics are captured only for the last run interval period, while others are "as of" metrics that reflect their state at the time the job ran. Review the descriptions to learn more. The idea is that over time clear trends will emerge in the dashboards for your systems "normal", making it visually obvious when something is amiss very quickly.

 

How do I add my own metrics to it?

The core features of the Admin Dashboard have all been protected from deletion, but they have been left extensible. Head over to Application Builder, add a field in which to store your metric, and then populate it via your method of choice (API, data feed, manually, etc). Then, add your desired Dashboards/iViews/Reports against the new field and you're all set!

 

Will it alert me when something "bad" happens / is happening?

Given that "bad" is a subjective term, the Admin Dashboard does not ship with any notifications configured. However, given that the Admin Dashboard was delivered as a standard, core Archer Application, you can make use of all of the regular functionalities to setup alerting. If you want to to be notified when your Search Index Queue exceeds 2000, as an example, you could build a subscription notification with a filter on that metric field to deliver to your Admin Group. Then, anytime the system populated a record where this threshold is exceeded, a notification will be sent.

 

How do I install it?

First, download the Archer Package Install file below. Then, follow your normal package import and mapping process. The mapping should auto-map the majority of items for the dashboard, with the unmatched items being net new. Still, it is best practice to review each item first and ensure things are appropriately mapped. Once the mapping is complete, execute it. Finally, install the package with all items selected, and the options set to "Create New and Update", "Override Layout(s)", "Full Install", and "Override Permissions". You should not get any warnings or errors on installation, but if you do they will need to be addressed.

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