When an organization provides products and services to their clients, they may become inundated with requests for information. Most of these requests come in the form of Requests for Information (RFIs) or Requests for Proposals (RFPs) from external organizations. In some cases, organization are provided with a list of requirements or questions to which they must respond. These answers are typically pulled from different areas within the responding organization and are typically managed through email inboxes, making it difficult to track the responses and ownership.
The RSA Archer Request & Response Tracker provides a more efficient way to manage requests and provide responses in a timely manner. It can help you document requests, import requirements, and assign ownership to gather the necessary responses. Frequently used responses can be added to a library with approval tracking for use in the future. This allows you to minimize the response cycle time.
With the RSA Archer Request & Response Tracker app-pack, you can:
- Document and track requests for information, proposals, etc.
- Import requests and assign ownership for response
- Document and manage responses and supporting evidence
- Create and maintain a library of approved responses
- Export responses using mail merge template
The RSA Archer Request & Response Tracker app-pack includes several useful benefits, including:
- Consistent and repeatable automated process for managing and tracking requests for information
- Ensure accountability and timeliness for responses through workflow automation
- Minimize information silos within the organization
Interested in learning more about the RSA Archer Request & Response Tracker app-pack?
Register and join us for a Free Friday Tech Huddle at 11:00 am Eastern Time on Friday, August 21 for a live demo. Free Friday Tech Huddles are only available to RSA Archer customers. If you are not yet a customer but you are interested in learning more, please contact your local representative or authorized reseller — or visit us at www.rsa.com.
RSA Archer Request & Response Tracker
Request Manager
RSA Archer Request & Response Tracker
Response Owner
