Archer Qualified and Supported Environments

[RSA-IDD-Legacy]

Archer Qualified and Supported Environments apply to releases of the Archer Suite. Due to the fast-growing nature of technology, it is important to understand the limitations that older versions of software can have on the Archer Platform. Impacts range from loss of feature functionality to performance degradation to the inability for Archer to utilize the latest technology due to compatibility issues. This is a list of the technologies in various stages of support with the Archer platform. A technology that is not listed can be assumed as Unsupported.

Archer version:

• Qualified and Supported Environments Archer 6.14
• Qualified and Supported Environments Archer 6.13
• Qualified and Supported Environments Archer 6.12
• Qualified and Supported Environments Archer 6.11
• Qualified and Supported Environments Archer 6.10
• Qualified and Supported Environments Archer 6.9 SP3
• Qualified and Supported Environments Archer 6.9 SP2
• Qualified and Supported Environments Archer 6.9 SP1
• Qualified and Supported Environments Archer 6.9
• Qualified and Supported Environments Archer 6.8
• Qualified and Supported Environments Archer 6.7
• Qualified and Supported Environments 6.6
• Qualified and Supported Environments 6.5
• Qualified and Supported Environments 6.4
• Support Categories

 

Qualified and Supported Environments Archer 6.14

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2022 2019 2016 2012 R2	Qualified Qualified Extended Support Unsupported
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified unless otherwise noted.	2022 on Linux (Ubuntu) 2022 2019 on Linux (Ubuntu) 2019 2017 on Linux (Ubuntu) 2017 2016	Qualified Qualified Qualified Qualified Extended Support Extended Support Unsupported
Web Server	Microsoft IIS	10 8.5	Qualified Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Unsupported
	Microsoft Edge	116 111 104	Qualified Qualified Unsupported
	Mozilla Firefox	116/115 ESR 115/115 ESR 111/102.9 ESR	Qualified Qualified Unsupported
	Chrome	116 111 104	Qualified Qualified Unsupported
	Safari	16 15 13	Qualified Extended Support Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	16 15 14 13	Qualified Qualified Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	ASP .NET Windows Hosting Bundle	ASP.NET Core 6.0 Runtime (6.0.15)	Qualified
	Microsoft Office	2021 2019 2016 Office 365	Qualified Qualified Unsupported Qualified
	ScaleOut StateServer	5.14.1.380 5.12.4.379 5.11.1.374	Qualified Extended Support Unsupported
	Redis	7.2 7.0 6.0	Qualified Qualified Extended Support
	Virtualization2	VMWare	Qualified

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

 

Qualified and Supported Environments Archer 6.13

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2022 2019 2016 2012 R2	Qualified Qualified Extended Support Unsupported
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified unless otherwise noted.	2022 2019 on Linux (Ubuntu) 2019 2017 on Linux (Ubuntu) 2017 2016	Qualified Qualified Qualified Qualified Extended Support Unsupported
Web Server	Microsoft IIS	10 8.5	Qualified Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Unsupported
	Microsoft Edge	111 104 98 96	Qualified Unsupported Unsupported Unsupported
	Mozilla Firefox	111/102.9 ESR 103/102.1 ESR 97/91.6 93/78.13 ESR	Qualified Qualified Unsupported Unsupported
	Chrome	111 104 98	Qualified Unsupported Unsupported
	Safari	16 15 13	Qualified Extended Support Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	16 15 14 13	Qualified Qualified Extended Support Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	ASP .NET Windows Hosting Bundle	ASP.NET Core 6.0 Runtime (6.0.15)	Qualified
	Microsoft Office	2021 2019 2016 Office 365	Qualified Qualified Unsupported Qualified
	ScaleOut StateServer	5.12.4.379 5.11.1.374 5.10.1.355	Qualified Extended Support Unsupported
	Redis	7.0 6.0	Qualified Qualified
	Virtualization2	VMWare	Qualified

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

 

Qualified and Supported Environments Archer 6.12

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2022 2019 2016 2012 R2	Qualified Qualified Extended Support Unsupported
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 on Linux (Ubuntu) 2019 2017 on Linux (Ubuntu) 2017 2016	Qualified Qualified Qualified Qualified Unsupported
Web Server	Microsoft IIS	10 8.5	Qualified Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Extended support
Browsers	Microsoft Edge	104 97 96 92 89 86 84 80 (Chromium Edition) 44 42	Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox	103/102.1 ESR 97/91.6 93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Chrome	104 98 96 92 89 86 84 80	Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Safari	15 13 12	Qualified Unsupported Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	15 14 13 12 11	Qualified Qualified Unsupported Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2021 2019 2016 Office 365	Qualified Qualified Unsupported Qualified
	ScaleOut StateServer	5.11.1.374 5.10.1.355	Qualified Qualified
	Redis	7.0 6.0	Qualified Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Unsupported Unsupported

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

Qualified and Supported Environments Archer 6.11

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2022 2019 2016	Qualified Qualified Extended Support
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017	Qualified Qualified Qualified
Web Server	Microsoft IIS	10	Qualified
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Extended support
Browsers	Microsoft Edge	97 96 92 89 86 84 80 (Chromium Edition) 44 42	Qualified Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox	97/91.6 93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Chrome	98 96 92 89 86 84 80	Qualified Qualified Qualified Unsupported Unsupported Unsupported Unsupported
	Safari	15 13 12	Qualified Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	15 14 13 12 11	Qualified Qualified Extended Support Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2021 2019 2016 Office 365	Qualified Qualified Unsupported Qualified
	ScaleOut StateServer	5.10.1.355	Qualified
	Redis	6.0	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Unsupported Unsupported

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

Qualified and Supported Environments Archer 6.10

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016	Qualified Qualified
Database	Microsoft SQL Server 1 Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Unsupported
Web Server	Microsoft IIS	10	Qualified
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Extended support
Browsers	Microsoft Edge	96 92 89 86 84 80 (Chromium Edition) 44 42	Qualified Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox	93/78.13 ESR 91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Chrome	96 92 89 86 84 80	Qualified Qualified Unsupported Unsupported Unsupported Unsupported
	Safari	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	15 14 13 12 11	Qualified Qualified Extended Support Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Unsupported Qualified
	ScaleOut StateServer	5.10.1.355	Qualified
	Redis	6.0	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Qualified Extended support

1 Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time.

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

3 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Qualified and Supported Environments Archer 6.9 SP3

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016	Qualified Qualified
Database	Microsoft SQL Server. 1 Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Unsupported
Web Server	Microsoft IIS	10	Qualified
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Extended support
Browsers	Microsoft Edge	92 89 86 84 80 (Chromium Edition) 44 42	Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox	91/78.13 ESR 87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Unsupported Unsupported Unsupported Unsupported Unsupported Unsupported
	Chrome	92 89 86 84 80	Qualified Unsupported Unsupported Unsupported Unsupported
	Safari	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	iOS	14 13 12 11	Qualified Extended Support Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Unsupported Qualified
	ScaleOut StateServer	5.10.1.355	Qualified
	Redis	6.0	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Qualified Extended support

1 Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time.

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

3 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Qualified and Supported Environments Archer 6.9 SP2

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016	Qualified Qualified
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Unsupported
Web Server	Microsoft IIS	10	Qualified
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Qualified
Browsers	Microsoft Edge2	89 86 84 80 (Chromium Edition) 44 42	Qualified Unsupported Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox2	87/78.9 ESR 81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Unsupported Unsupported Unsupported Unsupported Unsupported
	Chrome2	89 86 84 80	Qualified Unsupported Unsupported Unsupported
	Safari2	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS2	14 13 12 11	Qualified Extended Support Unsupported Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Unsupported Qualified
	ScaleOut StateServer	5.10.1.355	Qualified
	Redis	6.0	Qualified
	Virtualization3	VMWare	Qualified
	Elasticsearch4	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Qualified

1 Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time.

2 These browsers do not support Archer Administrator pages that require Silverlight.

3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

4 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Qualified and Supported Environments Archer 6.9 SP1 

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016 2012 R2	Qualified Qualified Extended Support
Database	Microsoft SQL Server1 Note: Both Standard and Enterprise editions are qualified unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Extended Support
Web Server	Microsoft IIS	10 8.5	Qualified Extended Support
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Qualified
Browsers	Microsoft Edge2	86 84 80 (Chromium Edition) 44 42	Qualified Unsupported Unsupported Unsupported Unsupported
	Mozilla Firefox2	81 / 78.3 ESR 78 / 78.02 ESR 74 / 68.6 ESR 69 60.9 ESR	Qualified Unsupported Unsupported Unsupported Unsupported
	Chrome2	86 84 80	Qualified Unsupported Unsupported
	Safari2	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS2	14 13 12 11	Qualified Qualified Unsupported Extended Support
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Extended Support Qualified
	ScaleOut StateServer	5.6.3.318	Qualified
	Redis	5.0.3	Qualified
	Virtualization3	VMWare	Qualified
	Elasticsearch4	6.8.3 (Archer 6.9 SP1) 7.9.2 (Archer 6.9 SP1 P1 and later)	Qualified

1 Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time.

2 These browsers do not support Archer Administrator pages that require Silverlight.

3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

4 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

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Qualified and Supported Environments Archer 6.9

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016 2012 R2	Qualified Qualified Extended Support
Database	Microsoft SQL Server1 Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Extended Support
Web Server	Microsoft IIS	10 8.5	Qualified Extended Support
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Qualified
Browsers	Microsoft Edge2	84 80 (Chromium Edition) 44 42	Qualified Unsupported Unsupported Unsupported
	Mozilla Firefox2	78 / 78.02 ESR 74 / 68.6 (ESR) 69 60.9 (ESR)	Qualified Unsupported Unsupported Unsupported
	Chrome2	84 80	Qualified Unsupported
	Safari2	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS2	13 12 11	Qualified Qualified Extended Support
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Extended Support Qualified
	ScaleOut StateServer	5.6.3.318	Qualified
	Redis	5.0.3	Qualified
	Virtualization3	VMWare	Qualified
	Elasticsearch4	6.8.3	Qualified

1 Certification of Microsoft SQL Server assumes installation on a Windows VM unless otherwise specified. Managed database services such as Amazon RDS are not supported at this time.

2 These browsers do not support Archer Administrator pages that require Silverlight.

3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported.

4 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Return to the listing

Qualified and Supported Environments Archer 6.8

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016 2012 R2	Qualified Qualified Extended Support
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2019 2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified Extended Support
Web Server	Microsoft IIS	10 8.5	Qualified Extended Support
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Qualified
Browsers	Microsoft Edge1	80 (Chromium Edition) 44 42	Qualified Qualified Extended Support
	Mozilla Firefox1	74 68.6 (ESR) 69 60.9 (ESR)	Qualified Qualified Unsupported Unsupported
	Chrome1	80 76	Qualified Unsupported
	Safari1	13 12	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS1	13 12 11	Qualified Qualified Extended Support
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365	Qualified Extended Support Qualified
	ScaleOut StateServer	5.6.3.318	Qualified
	Redis	5.0.3	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3	Qualified

1 These browsers do not support Archer Administrator pages that require Silverlight.

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported.

3 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Return to the listing

Qualified and Supported Environments Archer 6.7

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2019 2016 2012 R2	Qualified Qualified Extended Support
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher)	Qualified Qualified Qualified
Web Server	Microsoft IIS	10 8.5 8	Qualified Extended Support Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	11	Qualified
Browsers	Microsoft Edge1	42	Qualified
	Mozilla Firefox1	69 60.9 (ESR) 60.5 (ESR) 65 64	Qualified Qualified Unsupported Unsupported Unsupported
	Chrome1	76 73 71	Qualified Unsupported Unsupported
	Safari1	12	Qualified
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS1	12 11 10	Qualified Qualified Unsupported
	Offline Access	Windows 10	Qualified
	.NET Framework	4.8 4.7.2	Qualified Qualified
	Microsoft Office	2019 2016 Office 365 2013 2010	Qualified Qualified Qualified Unsupported Unsupported
	ScaleOut StateServer	5.6.3.318	Qualified
	Redis	5.0.3	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.8.3 6.6.1	Qualified Unsupported

1 These browsers do not support Archer Administrator pages that require Silverlight.

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the RSA Archer Platform provided that the underlying Windows Operating System version is supported.

3 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Return to the listing

Qualified and Supported Environments 6.6

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2016 2012 R2 2012	Qualified Qualified Unsupported
Database	Microsoft SQL Server Note: Both Standard and Enterprise editions are qualified, unless otherwise noted.	2017 on Linux (Ubuntu) 2017 2016 (Service Pack 1 or higher) 2014 2012	Qualified Qualified Qualified Unsupported Unsupported
Web Server	Microsoft IIS	10 8.5 8	Qualified Qualified Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	Edge1 11 10	Qualified Qualified Unsupported
	Mozilla Firefox1	65 65 (ESR) 64 62 60.5 (ESR) 60	Qualified Qualified Qualified Unsupported Unsupported Unsupported
	Chrome1	73 71 69	Qualified Qualified Unsupported
	Safari1	12 11 10	Qualified Unsupported Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS1	10 11 12	Extended Support Qualified Qualified
	Offline Access	Windows 10 Windows 7	Qualified Unsupported
	.NET Framework	4.7.2 4.6.2 4.6.1	Qualified Unsupported Unsupported
	Microsoft Office	2019 2016 Office 365 2013 2010	Qualified Qualified Qualified Extended Support Extended Support
	ScaleOut StateServer	5.6.3.318	Qualified
	Redis	5.0.3 Note: SSL with clusters is only qualified on Redis Enterprise.	Qualified
	Virtualization2	VMWare	Qualified
	Elasticsearch3	6.6.1	Qualified

1 These browsers do not support Archer Administrator pages that require Silverlight.

2 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended Support on both physical and virtual hardware. There are no explicit compatibility dependencies on specific VMWare products or versions for the Archer Platform provided that the underlying Windows Operating System version is supported.

3 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

Qualified and Supported Environments 6.5

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2016 2012 R2	Qualified Qualified
Database	Microsoft SQL Server	2017  2016 SP15 20166 2014	Qualified Qualified Unsupported Unsupported
Web Server	Microsoft IIS	10 8.5	Qualified Qualified
Browsers	Microsoft IE Note: Only 100% magnification is supported.	Edge1 11	Qualified Qualified
	Mozilla Firefox1	62 60 (ESR) 60 52 (ESR)	Qualified Qualified Unsupported Unsupported
	Chrome1	69 67	Qualified Unsupported
	Safari1	11 10	Qualified Unsupported
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS1	10 - 11	Qualified
	Offline Access	Windows 10 Windows 7	Qualified Unsupported
	.NET Framework	4.6.2 4.6.1	Qualified Qualified
	Microsoft Office	2013 2010	Qualified Qualified
	JRE (64-bit)2	8	Qualified
	Virtualization3	VMWare	Qualified
	Elasticsearch4	6.2.4 Other Versions	Qualified Unsupported

1 These browsers do not support Archer Administrator pages that require Silverlight.

2 RSA does not certify individual patches of Java Runtime Environment (JRE) 8 (64-bit).

3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended
Support on both physical and virtual hardware. There are no explicit compatibility dependencies on
specific VMWare products or versions for the Archer Platform provided that the underlying
Windows Operating System version is supported.

4 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

5 Microsoft SQL Server 2016 with Service Pack 1 or higher is qualified.

6 Microsoft SQL Server 2016 Enterprise Edition is qualified.

Qualified and Supported Environments 6.4

The following table indicates the level of support of various Archer server systems, databases, browsers, and other third-party platform versions.

Environment	Platform	Version	Support Category
Servers	Windows	2016 2012 R2 2012	Qualified Qualified Unsupported
Database	Microsoft SQL Server	2016 2014 2012	Qualified Qualified Unsupported
Web Server	Microsoft IIS	10 8.5 8	Qualified Qualified Unsupported
Browsers	Microsoft IE Note: Only 100% magnification is supported.	Edge1 11	Qualified Qualified
	Mozilla Firefox	52 (ESR)1 581 55	Qualified Qualified Unsupported
	Chrome1	N/A	Future5
	Safari1	10 - 11	Qualified
Cloud	Amazon Web Services	Windows VM	Qualified
	Microsoft Azure	Windows VM	Qualified
Miscellaneous	Silverlight	5.1	Qualified
	iOS1	10 - 11	Qualified
	Offline Access	Windows 10 Windows 7	Qualified Extended Support
	.NET Framework	4.6.2 4.6.1	Qualified Qualified
	Microsoft Office	2013 2010	Qualified Qualified
	JRE (64-bit)2	8	Qualified
	Virtualization3	VMWare	Qualified
	Elasticsearch4	6.2.4 Other Versions	Qualified Unsupported

1 These browsers do not support Archer Administrator pages that require Silverlight.

2 RSA does not certify individual patches of Java Runtime Environment (JRE) 8 (64-bit).

3 Virtualization is supported on all versions of Windows that are indicated as Qualified or Extended
Support on both physical and virtual hardware. There are no explicit compatibility dependencies on
specific VMWare products or versions for the Archer Platform provided that the underlying
Windows Operating System version is supported.

4 Elasticsearch is only qualified using the Windows version of Elasticsearch and the Search Guard security plug-in (optional).

5 Chrome is classified as a Future due to the accelerated rate at which Google releases versions.

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Support Categories

The following table defines the different categories that indicate the level of support of various RSA Archer server systems, databases, browsers, and other third-party platform versions.

Category	Description
Qualified	Platform versions listed as Qualified have been extensively tested in the Archer lab environment. Archer expects the Platform to operate and perform within normal parameters in these environments for most users, unless otherwise noted in the  Archer Release Notes.
Extended Support	Platform versions listed as Extended Support are not tested in any way by Archer before release, but are still considered viable Platforms. Most of the Platform features have been validated in previous releases on those these versions and are considered stable, unless otherwise noted in the Archer Release Notes. The Platform should function reasonably well, but certain functional areas might not be fully compatible with newer technologies. Note: Issues logged against Extended Support environments are triaged. Archer makes every effort to resolve these issues. If the issue is a result of legacy technology, customers might need to upgrade their environment to the newer releases.
Unsupported	Platform versions listed as Unsupported are not tested in any way by Archer before release. Archer makes no assumptions surrounding the behavior of the Platform on these versions, and might not provide support to customers who are still running on legacy systems. Customers that require support in these situations might be charged for the service.
Future	Platform versions listed as Future provide insight into Archer plans for supporting upcoming vendor releases. Archer does not provide actual Platform release numbers for these releases due to changing vendor schedules.