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RSAAdmin
Champion III

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Everbridge, Inc. provides enterprise software applications to automate and accelerate your organization’s response to operational incidents or critical events to keep people safe and your business running. Global customers leverage the Everbridge SaaS-based Critical Event Management platform and product offerings to quickly and reliably aggregate and assess threat data, locate people at risk, enable responders to assist, automate the execution of pre-defined communications processes, and track progress on executing response plans.

Archer customers can leverage Everbridge capabilities to automate operational incident or crisis communications. The Everbridge Integration enables you to create customized messages for employees and first-responders, automate the dissemination of vital information to key stakeholders during a crisis through a variety of communication capabilities (voice, SMS/text, email, text-to-speech, and more), and launch instant conference calls for impromptu meetings and real-time instructions.

Key Features

The Everbridge Integration enables organizations to:

  • Automate crisis notifications to end users during an event
  • Receive status updates on notifications sent
  • Receive end user responses from recipients of the notifications

Solution and Platform Information

  • Solution Area: Business Resiliency
  • Prerequisite Use Case:  Archer Crisis Management
  • Support Platform Version:  Archer Platform Release 6.2 P3
  • Supported Archer Environments: 
    • On-Premises 
    • Archer Hosted 
    • Archer SaaS 

Archer On-Demand Application (ODA) Licenses

One (1) Archer On-Demand Application (ODA) licenses is required for the Everbridge Integration . 

For More Information

To learn more about the Everbridge Integration :

The Everbridge Integration is an offering provided through the Archer Exchange to enhance your existing Archer implementation. To learn more about the Archer Exchange, please visit the Archer Exchange on the Archer Community. 

For Additional Support

To learn more about Everbridge, please visit their website or call +1.888.366.4911 for a demonstration. For technical support questions, please contact support@everbridge.com, call +1.818.230.9798 or visit their Customer Support Portal.  To engage an Archer technical support team member with questions regarding this integration, please open a support case.

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