Many times, conversations within an organization are not documented or tracked, which can lead to inefficiencies, unnecessary meetings, and miscommunication. Conversations in which key information can be shared often happen in elevators, hallways, meetings, emails, and even messaging systems, and the outcomes are not tracked to be followed up on. Discussion forums can help organizations capture communication regarding specific topics, issues, gathering and formulating ideas and suggestions, and more.
The Archer Discussion Forum app-pack can help you manage informal interactive communication within your organization. You can start a discussion and allow other users to respond to the posted topic. You can also associate a record in Archer and assign specific users to participate in the discussion or allow everyone in your organization to participate. In addition, you can track the outcomes of discussions to ensure any actions are completed. Once a discussion is closed, you can choose to delete or archive it.
The Archer Discussion Forum app-pack enables organizations to:
Post messages for discussion (i.e. questions, opinions, solutions, or ideas)
Assign participants to a discussion
Implement action plans from discussions
Associate discussions to an Archer record
Drive discussion participation within a structured environment
Improve communication within the organization by asking questions, sharing opinions, offering solutions or exploring new ideas
Identify areas for opportunity from the discussions
Solution and Platform Information
Solution Area: All
Prerequisite Use Cases: This offering does not require any prerequisites.
Supported Platform Version: Archer Platform Release 6.8 and later
Supported Archer Environments:
Archer On-Demand Application (ODA) Licenses
Two (2) Archer On-Demand Application (ODA) licenses are required for Archer Discussion Forum.
For More Information
To learn more about the Archer Discussion Forum app-pack:
The Archer Discussion Forum App-Pack is an offering provided through the Archer Exchange to enhance your existing Archer implementation. To learn more about the Archer Exchange, please visit the Archer Exchange on the Archer Community.
For Additional Support
To learn more about this offering, please contact your Account Rep for additional details. For technical support questions regarding this offering, please open a support case.