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Archer User Experience
Share user experience feedback and best practices

Forum Posts

RSA Archer GRC on mobile phone

Is there minimum application, OS or system requirements needed to access GRC on a mobile phone? For instance, getting into a record from a link in a notification to complete a questionnaire or workflow step. I found that there are users that can do t...

DanaCheam by Contributor II
  • 1192 Views
  • 3 replies
  • 0 kudos

Resolved! ADNOC || Archer Usage & Utilization

Kindly support if the below is achievable on Archer with its nature features. We need to generate reports with the below criteria Number of users logins per dayNumber of users per department/business hierarchy level loginsAverage user's time spent on...

Anonymous by Not applicable
  • 2167 Views
  • 3 replies
  • 2 kudos

Resolved! Report filter does not contains specific field

Hi,We are working with Archer 6.8.6.When creating a report some fields (eg. Tracking ID) can be selected to show it in the report.But the same field does not appear in the filters section!In the sorting section the field is availlable.What is the rea...

Content Review (legacy workflow) Capabilities

The Archer Product Management is evaluating functionality related to the Archer Content Review (sometimes known as Workflow within Application Builder). It looks something like this... We are interested in gaining a better understanding of how this f...

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Records page and workflow user experience

The Experience Design team at RSA Archer has been working on enhancements to the records page, and today we want to hear feedback from you. In past UX working group sessions, you may have seen iterations of the records page and workflow experiences. ...

Current_wWorkflow.png records_.06sec.gif OptionA.1sec.gif optionB_.05.gif
VanVuong by Archer Employee
  • 3343 Views
  • 9 replies
  • 16 kudos

UX Feedback Needed: Advanced Search

The purpose of the post is to gather information regarding the use of Advanced Search. We're early in the process and want to better understand goals/challenges. Search is one of the most critical features in RSA Archer today as users need to be able...

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Summary Findings from Color Settings Survey

Authored by Van Vuong(Posted by Denise Sposato)SUMMARY of FINDINGS: COLOR SETTINGS SURVEYBased on 76 respondents of this survey, the top reasons why color settings are use is to distinguishing environments (77%) and to adhere to corporate branding st...

UX Feedback Needed: Communicating Admin Messages

We recognize that our customers often have workarounds for common needs that our product may not have deliberately addressed in the past. One observation has been around the use of the footer to display messages to end users. We often see the seconda...

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VanVuong by Archer Employee
  • 1226 Views
  • 2 replies
  • 4 kudos

Workflow UX Survey Results

We recently gathered feedback for our new workflow user experience from the RSA LINK community. After multiple iterations, we asked for your feedback on two options we felt simplified actions and buttons on the records page when workflow was enabled....

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VanVuong by Archer Employee
  • 707 Views
  • 0 replies
  • 5 kudos

UX Blog Series - Introduction

Authored by Arti Deshpande(Posted by Denise Sposato) There’s a lot of buzz about all the exciting improvements coming to the RSA Archer Suite in the Fall 2019 release. At RSA Conference, many customers got a sneak peek at the major overhaul we are un...

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