Archer Engage for Vendors
Our company is looking to use Archer Engage and Archer Governance modules. I would like to hear from other companies who have it. Do you like the cases, and does it work well with Vendors?
Forum Posts
Still having Silverlight request after upgrading to 6.11 P2
Hi,I am searching for hours without any idea of the source of the problem...I upgraded from a 6.7 version to the last 6.11 P2 (an I also tried with the 6.9).On my dev environment, I have all services on one server and the upgrade did well, I don't ha...
Link within Notification changing after save
When I attempt to insert a link to an Archer dashboard in the body of a notification email, it's changing the link after it's saved. As a result, the link doesn't work. The link inserted = https://archer..com/default.aspx?requestUrl=..%2fFoundation%2...
SRD can't save b/c "at least one User, Group, Static of Field recipient is duplicated"
I needed to make an update to a Scheduled Report Distribution (SRD) and it wouldn't allow me to save giving me the warning message of "At least one User, Group, Static of Field recipient is duplicated. Please remove the duplication(s) before saving."...
AWF Workflow Job Status in Error
I reverted a record that was out of the AWF back to a node that was in the AWF. This did not re-enroll the record in AWF, which is what I wanted. Then I attempted to move the record back to the completed (out of the AWF), and now the "Workflow Job St...
Package Error
Hi TeamI an getting following error while creating package Component Type: UnknownComponent: Object: Advanced WorkflowError Type: ErrorError: An error has occurred while attempting to package the Advanced Workflow component. The error message is Obje...
How to Launch a Manual Campaign in 6.9.3
There used to be a "Launch" option within the "..." but now I only see "View Report" and "Delete." Is this another defect in 6.9.3 or is the "Launch" button located somewhere else?
Advanced Search on a Leveled Application does not return any results
I have a report built on the Authoritative Sources Application (Leveled Application with 4 Levels) and want to see the records across all levels where the last update is the current day. Each level has its own Last updated attribute.The filter condit...
Contact details seen on User account
Hi Team,Wondering if this concern is known and addressed? On RP field user can see contact details. Is there a way to hide them?
Audit Management Offline Capabilities
The Archer Product Management is evaluating functionality related to the Archer Audit Management Offline capabilities. We are interested in gaining a better understanding of how this functionality plays a role in your Archer business processes. We ha...
RSA Archer GRC on mobile phone
Is there minimum application, OS or system requirements needed to access GRC on a mobile phone? For instance, getting into a record from a link in a notification to complete a questionnaire or workflow step. I found that there are users that can do t...
How to get question answers from Archer database
Hi, we built a questionnaire that consists of a question and answers (yes/no/N/A). We are trying to extract question answers using sql query, but no luck so far. Here is the query: selectsr.File_Review_ID, RN.DISPLAYNAME, C.NAME_FULL, C.TITLE, C.ORG_...
Web API features and querystring filter options in REST API
Hi,Few features in Web API is not available in REST API and it would be better to bring in those too. Something like SearchRecordsByReport, BulkCreate & BulkUpdate.Another good feature is to include querystring option to those where we anticipate hug...
Access Roles Rights Tab Displaying Spanish in Non-prod SaaS Instances
We noticed that when we navigate to the Rights tab for an Access Role in Manage Access Roles in a non-prod SaaS instance that the Page Type column is displaying in Spanish - e.g., "Usuario final" instead of "End User" - for all the rows on that page....
LDAP Data Sync Config Save Functions not working in v6.9.3.3.1
My team is working through testing an upgrade to Archer v 6.9 SP3 P3 HF1 (6.9.3.3.1). We've found that the Data Sync tab of the LDAP configurations does not provide the ability to save any changes made. For example, when we check the box to "Clear th...
Resolved! ADNOC || Archer Usage & Utilization
Kindly support if the below is achievable on Archer with its nature features. We need to generate reports with the below criteria Number of users logins per dayNumber of users per department/business hierarchy level loginsAverage user's time spent on...
Archer Questionnaire export
While we creating a report in the questionnaire and export the report, The question text of the question text field is not visible in the report. Kindly assist.
Resolved! Report filter does not contains specific field
Hi,We are working with Archer 6.8.6.When creating a report some fields (eg. Tracking ID) can be selected to show it in the report.But the same field does not appear in the filters section!In the sorting section the field is availlable.What is the rea...
Resolved! Archer 6.9 Would Changes to Report Page Buttons Be Helpful
In Delivering Training and interacting with students, some have expressed concern about the "New Record" link being moved underneath the ellipse icon. Not entirely intuitive and an extra drill down click. What is the possibility of moving the New Rec...
Content Review (legacy workflow) Capabilities
The Archer Product Management is evaluating functionality related to the Archer Content Review (sometimes known as Workflow within Application Builder). It looks something like this... We are interested in gaining a better understanding of how this f...
