Important Update: Community URLs redirect issues are partially resolved. Learn More. .

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As part of the RSA Archer 6.4 release, the RSA Archer routing system was updated to support feature enhancements within the RSA Archer Platform. 

URLs in the Browser Address Bar

In the past, the URL in the browser bar changed with each specific page. For example, the address bar for a workspace might show an address ending in ".../apps/ArcherApp/Home.aspx#workspace/13". With the version 6.4 enhancement, the URL in the browser bar changes much less often. Most URLs now end similar to ".../apps/ArcherApp/Home.aspx". The result of this change means that navigating forward and backward between pages is more orderly and logical.

Deep Links

Some custom links referencing internal RSA Archer locations may no longer direct users to the intended location.  We have updated the out-of-the-box iViews that were impacted by this change including:

  • Administrative Quick Links (Administration Dashboard)
  • Welcome to the BCM Crisis Reporting Center (Crisis Reporting Center Dashboard)
  • Welcome to the Incident Reporting Center (Incident Reporter Dashboard). 

 

Packages associated with each of the dashboards containing the aforementioned iViews have been created for use by any impacted customers.  

 

For customers with custom links, other than Out-of-the-Box provided links, finding a new URL can be achieved by clicking on the email icon in the upper right corner of the RSA Archer page to which you're trying to direct users, copying the resulting link in the email and pasting it into the current location of your link.

If the page does not have an Email icon, you can display the URL by opening the developer's view of the browser, usually by pressing F12, and then navigating to the page. You can also use a third-party utility, such as Fiddler, to navigate to the page and display the URL.

 

As a note, any links created by RSA Archer (deep links, content links, links list iViews) should not be impacted.  

 

 

Referenced Dashboard Packages:

6.4 Administration Dashboard

6.4 Crisis Reporting Center Dashboard

6.4 Incident Reporter Dashboard

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