Archer Products and ServicesSub-Processors Last Updated: October 2023
Archer may contract with other companies to provide certain services on
its behalf. Sub-processors that may process Customer Content (as defined
in the Terms of Service) are itemiz...
We currently have no intention of deploying a new release for the
remainder of the year. That said, depending on the types of cases opened
and severity across the customer base, a hot fix could be deployed if
necessary. Even then, not all hot fixes r...
For those of you that may have missed it, AWF Actions by Email was made
available for US and EMEA SaaS customers in December 2020. Availability
in APJ SaaS is anticipated, but is dependent upon an AWS native service
that is not yet currently availabl...
Hi Doug, it's been awhile. First things first. We are actively working
on a process to allow JST feeds written by customers and partners into
Hosted and SaaS. We anticipate a steady increase in the use of JST, so
while I don't have a timeline, it is ...