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Anonymous
Not applicable

RSA Archer SaaS was made available on November 1, 2019. We had many SaaS conversations with customers leading up to RSA Conference in February. Since RSA Conference, we’ve had a groundswell of interest and activity!

 

Our objective for RSA Archer SaaS has been a continual evolution and optimization of the offering, as we also continue to build an effective and efficient DevOps support and deployment model. So, what have we been up to?

Now Available in Asia-Pacific

We’ve opened our first expansion region, located in Sydney, Australia, to service the needs of our customers in this part of the world. Mirroring the U.S. region, it has all the same available features, supports on-demand applications and all use existing cases. We also have plans to expand RSA Archer SaaS to additional regions, so stay tuned! Availability of RSA Archer SaaS in Asia-Pacific Region

 

Upgrade to RSA Archer Release 6.8

In addition to working on projects under-the-hood surrounding automation and architecture, we just upgraded the U.S. SaaS offering to the latest and greatest RSA Archer Release 6.8. It’s chock full of enhancements, including user experience improvements, advancements in searching and reporting, Admin-focused features, as well as updates to several use case. Availability of RSA Archer Release 6.8

 

Admin Dashboard

In the 6.8 release, a number of efficiencies were made to the processes that populate the Admin Dashboard content. Because of these changes, the Admin Dashboard is now available in SaaS. This feature is extensible and permissioned, runs daily, and provides insight into the health of your instance right at your fingertips. Admin Dashboard FAQs

 

Upgrade to SQL 2017

In conjunction with the RSA Archer platform upgrade, we’ve also upgraded to SQL Server 2017. Why not SQL 2019, as it was just released in November? First, let’s make sure we are not confusing terminology. RSA Archer has qualified and supports SQL 2019 for on-premises customers in the 6.8 release. For RSA Archer SaaS, we’ve reviewed and tested SQL 2019 as a potential option. In balancing our goal to be as current as possible, while factoring in the business value and potential risks, we felt that SQL 2019 wasn’t the best option at this time. We continue to perform reviews of our technical components and evolve as we feel it’s most appropriate.

Your next question is probably, How does this impact me? For existing SaaS customers and on-premises customers planning to migrate to SaaS, there are no impacts visible impacts. If, however, you are using SQL 2017, this would have been an obstacle for you during migration. Customers using SQL 2017, or an earlier version, can now migrate without this concern. That said, I do expect customers to start adopting SQL 2019 and I do expect those customers will want to migrate to RSA Archer SaaS.  As I mentioned, we are in constant review and will manage future changes to accommodate this evolving practice.

 

What’s next?

Join us on our monthly RSA Archer Product Roadmap calls to find out what exciting developments we have planned for RSA Archer.

7 Comments
Anonymous
Not applicable

Is there a document available on RSA Link that details the Archer features available/unavailable in SaaS vs. On Prem?

 

I just learned organizations cannot run non-RSA developed JavaScript Transporter (JST) data feeds in the SaaS environment. What other limitations/differences are in SaaS that are not On Prem? Thanks!

ArcherCurator
Archer Employee
Archer Employee

Douglas ... there is an article in the May 2020 News Update on the RSA Archer Suite Community that outlines the benefits and features of SaaS: MAY 2020: RSA Archer Community News Update 

 

There's also the blog authored by Brian Schaefer: 'RSA Archer SaaS - What It Is, What It Means to You' https://community.rsa.com/community/products/archer-grc/archer-customer-partner-community/blog/2020/03/10/rsa-archer-saas-what-it-is-and-what-it-means-to-you 

 

Brian Schaefer is your best option for more deailed information: brian.k.schaefer@rsa.com

Anonymous
Not applicable

I appreciate the quick response Denise, but neither post addresses my questions above. I'm interested in knowing the differences/limitations in SaaS vs. On Prem. Thanks!

ArcherCurator
Archer Employee
Archer Employee

Brian will be your best bet; he should have received notification from your first post and then mine. Brian may be off for the holiday but I'll send him an email.

 

It is a very good suggestion for a document, however ... we should create this. Thank you

Anonymous
Not applicable

Hi Doug, it's been awhile. First things first. We are actively working on a process to allow JST feeds written by customers and partners into Hosted and SaaS. We anticipate a steady increase in the use of JST, so while I don't have a timeline, it is a primary focus. Features available on-prem that have traditionally not been available to Hosted (feature parity items), are quickly being addressed in SaaS. Keep in mind that on-prem customers have complete control over their entire environment, responsibility for their own databases, and often keep most things inside their security perimeter. SaaS is a different animal and, as such, there are some different rules. Some items will have to be tackled using an alternative method and some don't make sense in a SaaS world (I made notes in the first two as examples of both scenarios).  As mentioned, we are working to address items quickly and in a priority order, based on the voice of customers either on SaaS or working to migrate to SaaS.  Hope this helps. 

 

Not currently available in RSA Archer SaaS

Data Feeds: Mail Merge (won't be made available), Database Query (use APIs instead), File (use FTP instead), JTS (working hard on it)

Actions by Email (Existing feature relies on customer's mail server. Different approach need for SaaS.)

Data Gateway

Data Publication

Audit Logging

Field Level Encryption

Anonymous
Not applicable

We do not have this documented on the Community (other than what I just wrote), but we are working on a customer-facing SaaS FAQ page, which will contain this info.

Anonymous
Not applicable

Outstanding, thanks Brian! RSA has certainly made incredible strides to create the SaaS offering and it makes sense to make it available with XX% of functionality knowing enhancements will be released in the future. Thanks for the quick response and details! Have a great day!