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Still having Silverlight request after upgrading to 6.11 P2

LaurentCasteil
Contributor III

Hi,

I am searching for hours without any idea of the source of the problem...

I upgraded from a 6.7 version to the last 6.11 P2 (an I also tried with the 6.9).

On my dev environment, I have all services on one server and the upgrade did well, I don't have anymore Silverlight needed when I login.

On production environment, I have separated features on 3 servers (DataBase, Service and Web).

When I upgraded, I still have Silverlight when going to the administration panel.

I am suspecting an old configuration in IIS files but I don't find where is the problem.

Does any one encountered the same issue or have an idea on how to completely delete silverlight from the configuration?

Thanks in advance,

Laurent.

2 REPLIES 2

DavidPetty
Archer Employee
Archer Employee

@LaurentCasteil sounds like the web pages and such on the web servers weren't installed properly.  It is best to open a ticket with support so they can see what's going on.

 Advisory Consultant

Thanks David,

I will do and let you know if I have an answer.