Datafeeds getting faulted with error- Unexpected Data feed job error during child execution.

[chandramouli]

Hi,

From past few days we are facing issues with datafeeds getting faulted randomly with below error in logs.

"There was an unexpected error processing an input entity. Content save actions for the corresponding source row may have failed."

Message1: Request Timed Out

Message2: The Operation is not valid for state of Transaction

We have raised a support case with Archer on this and got response to change the service account password. After updating the service account password at Archer Control Panel, we are seeing a different behavior of datafeeds getting faulted again randomly.

Many Datafeeds complete few runs successfully and few runs of them in schedule are getting faulted with below error in the w3wp logs.

"Unexpected Data feed Job Error During Child Execution"

It is not just limited to one data feed. we are seeing similar behavior of getting faulted across multiple feeds. Please find attached logs.

@DavidPetty, @JeffLetterman , @Ilya_Khen - Request your support & technical expertise in order to fix the issue.

[DavidPetty]

@chandramouli what version of Archer are you running?  Have tried rebooting the SQL server?  Is there an enough diskspace on the SQL server and do the database have enough space?

[chandramouli]

@DavidPetty - We are currently using 6.13 version. We have checked and the SQL Server and DB has enough space. Yes the SQL Server has been rebooted as per DB maintenance activity and post that we are observing these issues more with error:

"There was an unexpected error processing an input entity. Content save actions for the corresponding source row may have failed."

Message1: Request Timed Out

Message2: The Operation is not valid for state of Transaction