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Content API returns 500 for get record.

TejpalSingh
Contributor III

Dear Team, 

  

I am access records from Archer using content API and many times Archer API returns 500 ( data not found) for the same record, but after some time the same record id, Url, and Session token returns record data. 

 

Has anyone faced any such error or is it a known error or do we need to tweak any Archer setting so the system can handle seepy API calls? 

 

Thank you in advance!

10 REPLIES 10

Actually there are three possible options -> 

1. Extract each related record as individual asynchronous call. This helps in reducing the overall time and less data handling. but Archer API cannot handle so many calls.

 

2. Extract each related record with Synchronous call. This might ensure the data Extraction from Archer but increases the overall processing time. Also, we can have multiple different process extracting data from Archer and leading overloading Archer API.

 

3. Extract all records of related application in single Archer API call, process it internally.  Here total number of Archer calls = total number of related applications but Archer will take more time to extract all records of the application + Internal processing time. 

 

So now would try approach number 3, but if something can be done to increase the API performance would be of great help. 

 

Thank you for quick reply and guidance. 

 

Thank you.